Limitations on Commercial Activities


The Laboratory is a Canadian federal Non Profit organization founded to promote the conformity and interoperability of digital ID solutions and components. It aims to promote the adoption of user-centric digital identity solutions by pursuing the following outcomes in collaboration with Laboratory clients and stakeholders:

  • Awareness of, and education on, digital ID state of the art, challenges and opportunities;
  • Discovery of digital ID solutions, components and standards;
  • Experimentation with digital ID solutions, components and standards;
  • Integration of digital ID solutions and components into larger solutions and platforms;
  • Quality assurance of implementation leveraging digital ID solutions, components and standards;
  • Trust into conformance of a particular implementation, assessed against digital ID related standards or

Therefore the scope of the approved activities for the Laboratory includes:


Facilitated outcome Laboratory Activities
Awareness & Education
  • Developing and maintaining internal knowledge of the “state of the art” factual status of digital ID and sharing of same with Laboratory stakeholders.
  • Design and deployment of Laboratory Education portal related to digital ID to include:
    • Accounts of the “state of the art” in digital ID;
    • Learning Management System (LMS) related to digital ID; and
    • Digital ID Interactive Visit Program to further customize the learning opportunity.
  • Hosting of digital ID related solutions and components (always excluding production data) into the Lab’s sandbox infrastructure.
  • Maintaining a catalogue of sandboxes available at the Lab.
  • Providing a dedicated technology environment to Lab subscribers enabling them to easily have access to “private sandboxes” for the purpose of experimentation, integration, testing and quality assurance.
  • Facilitating and conducting “use case experiments” leveraging existing digital ID solutions and components.
Quality Assurance
  • Providing readiness assessment, testing & certification services in support of digital ID standards1 and specifications, such as the DIACC Pan-Canadian FrameworkTM 2.


In order to preserve its role as a trusted and neutral third party in the digital ID ecosystem, it is important for the Lab to not engage in commercial activities that would endanger its ability to fulfil its role.

At issue in this policy are commercial activities for which the Laboratory shall not engage in and other commercial activities for which Management may engage in provided it obtains prior authorization from the Board of Directors.


The objective of this policy is to describe prohibited commercial activities and commercial activities requiring prior permission from the Board of Directors.


This policy is adopted under the authority of the Board of Directors of the Laboratory and applies to the provision of services by Laboratory staff including Laboratory sub-contractors.

Policy Statement

Prohibited commercial activities. The Laboratory shall not:

  1. Act as a reseller of Digital ID solutions, receive commissions, royalties or any other financial benefit directly resulting from sales made by members or clients of the Laboratory;
  2. Develop digital ID solutions with the intent to commercialize, directly or indirectly;3
  3. Act as a prime contractor, subcontractor, or provider of professional services to vendors submitting proposals in response to Requests for Proposals (RFP) or other competitive procurement processes for digital ID related production systems;
  4. Provide specific advice to clients on the necessary corrective action to take in relation to a certification scheme

Third-Party Service Provider. By exception to the previous prohibition and in situations when a RFP requests that a bidder obtain third-party certifications, validations as part of the deliverable, or hosting a reference implementation, the Laboratory may participate, but only if all the following conditions are met:

  • The Laboratory shall refuse bidder requests to enter into any exclusivity agreement; and
  • The Laboratory shall offer the exact same service at the same price, terms & conditions to all other companies in relation to the same procurement

Peripheral activities. In situations where a public or private sector organization approaches the Laboratory and requests the Laboratory to offer or complete peripheral activities, an ordinary resolution of the Board of Directors shall be obtained before the execution of any Agreement to that effect. A peripheral activity is an activity not prohibited under this policy that falls outside the scope of the Laboratory activities listed under the “Context” section at page 1 of this policy. The Directors representing the private sector category of members shall abstain from voting on this resolution. For the purpose of this provision, a “peripheral commercial activity” is an activity that does not fall in the scope of “Laboratory Activities” as listed under the “Context” section at page 1 of this policy.

1 Current operational planning aims to have the Laboratory certified ISO 17065 (Conformity assessments – Requirements for bodies certifying products, processes and services) by the Canada Standards Council by the end of 2021.

2 The “Pan-Canadian Trust Framework” and “PCTF” terms are trademarks owned by DIACC.

3 The “primary development” occurring at the Laboratory shall be the development of the Laboratory Sandbox Management Platform used by Lab to service Sandbox Sponsors and Lab Subscribers. For greater clarity, “development” excludes experimentations where the Lab may facilitate or conduct use case experiments involving existing digital ID technology, solutions and components.